Communication Skills Question Bank
for Exam preparation

Q2. Positive gestures are body signals that make you look:

1. arrogant
2. hurtful
3. nervous
4. relaxed

Q3. In business, when you fail to recall the name of a person met earlier, you can ask him or her:

1. for his or her initials
2. to excuse you for forgetting his or her name
3. for his or her surname
4. for his or her business card

Q4. In issuing instructions, one should avoid the:

1. imperative form
2. subjunctive form
3. active voice
4. passive voice

Q5. The best way to apply for a job is to submit a résumé that is:

1. suitable for any job
2. self-recommending
3. full of personal information
4. specifically written for that particular job

Q6. A memorandum (memo) is considered a brief form of written communication for:

1. external use
2. internal use
3. legal use
4. formal use

Q7. Informative writing focuses primarily on the:

1. subject under discussion
2. reader
3. latest news
4. writer

Q8. Speakers usually experience difficulty in ensuring that the message is:

1. acted upon promptly and as desired
2. understood correctly
3. conveyed precisely, understood correctly, and acted upon promptly and as desired
4. conveyed precisely

Q9. To be able to give a good presentation, a full rehearsal is:

1. audience based
2. necessary
3. optional
4. useless

Q10. Effective communication is essentially a:

1. one-way process
2. both a one-way and a two-way process
3. two-way process
4. three-way process